Pricing and Payment Terms
At Global Nexus IT LLC, we aim to maintain clear and transparent pricing and payment arrangements for all services provided to our clients. These Pricing and Payment Terms explain how service pricing, invoices, payments, and related charges are handled.
Service Pricing
The price of each service may vary depending on the scope, complexity, requirements, resources, and duration of the project.
Where applicable, pricing will be provided through a quotation, proposal, invoice, statement of work, or service agreement.
Unless otherwise stated, prices are based on the scope of work agreed with the client.
Quotes and Estimates
Any quotation or estimate provided by Global Nexus IT LLC is based on the information available at the time it is prepared.
If the project requirements or scope change, the estimated price may also change. Any significant additional work will generally be discussed with the client before it is undertaken.
Payment Terms
Clients are responsible for making payments according to the payment schedule agreed in the applicable quotation, invoice, proposal, or service agreement.
Depending on the service, payment may be required:
- In full before work begins;
- As an advance or deposit;
- In agreed project milestones;
- Monthly or periodically for recurring services;
- Upon completion or delivery.
Invoices
Invoices may be issued electronically and will specify the applicable services, amounts due, payment deadlines, and other relevant information.
Clients are responsible for reviewing invoices and notifying us promptly of any suspected error or discrepancy.
Late Payments
If a payment is not received by the applicable due date, Global Nexus IT LLC may, where permitted by the applicable agreement:
- Suspend or delay services;
- Pause project work;
- Restrict access to applicable services;
- Require outstanding amounts to be paid before work resumes.
Any applicable late fees or additional charges will be communicated in the relevant agreement or invoice.
Taxes and Additional Charges
Unless otherwise stated, the client may be responsible for applicable taxes, government charges, third-party fees, software licenses, hosting fees, domain registration fees, or other external costs associated with the requested services.
Any such costs will be communicated where reasonably applicable.
Third-Party Services
Certain projects may require third-party services, software, hosting, APIs, licenses, subscriptions, or other external products.
Third-party charges may be billed separately or included in the project invoice, depending on the agreed arrangement.
Third-party pricing may change independently of Global Nexus IT LLC.
Recurring Services
For recurring services, clients may be billed according to the agreed billing cycle.
Cancellation of recurring services does not automatically cancel outstanding invoices or amounts already incurred.
Payment Methods
Available payment methods will be communicated to the client at the time of invoicing or purchase.
Clients should use only the payment methods or payment instructions provided by Global Nexus IT LLC.
Payment Disputes
If a client believes that an invoice contains an error, they should contact Global Nexus IT LLC promptly with details of the disputed amount.
We will make reasonable efforts to review and resolve legitimate billing concerns.
Refunds
Refunds and cancellations are handled according to our Refund and Cancellation Policy and any applicable service agreement.
Where a specific contract contains different refund terms, those contractual terms may apply to the relevant service.
Changes to Pricing
Global Nexus IT LLC may update its service pricing from time to time.
Any pricing applicable to an existing project or agreement will generally remain subject to the terms agreed with the client unless otherwise specified.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: support@gnit.co.uk
